Today i cancel the service with internode. I reall...

Today i cancel the service with internode. I really really unhappy to the customer service of internode. I was going to upgrade my adsl service to nbn by internode as my unit is available the nbn now. So i called them and talking about any deal of nbn.but they could not offer me any deal for existing customer. Moreover when i asked them is their any extra fee for nbn connection, than they replied their might be extra charge for nbn devices. And they show me no interest to sell me nbn ! Is that how you treat existing customers ? when i call to tpg and they offer me lots and they straight way assured me that for nbn all cost given by government if any device needed outside the apartment. Look like to me tpg customer service are well trained than internode. They know what they doing.
Even i had a credit which supposed to be add on my last bill but i charged full for my last bill which is unacceptable. Last time i called and they guy told me he fixed it but he mass it up. I had to wait long tinne on the phone today to fix it ! Good luck internode with such a wonderful customer service you have !!

Customer number : D8090943