Christine C

Review of Avenue Clothing Company

Today, the two young men who were working in footw...

Today, the two young men who were working in footwear stood next to each other facing the hiking boots and chatted for over ten minutes. I wasn't even noticed let alone acknowledged. If they weren't wearing the MEC uniform, you'd never have known they worked there.

Anyhow, I decided to leave without even having tried on new shoes. I made sure to tell someone at the customer service desk know how my experience went. If upper management cared to spend more time at the store (or have senior team members actively mentor staff) customer service might be noticeably better there. Second awful customer service experience at the downtown location in a year.