Endocrinology appointment at 12.00 they call me at...

Endocrinology appointment at 12.00 they call me at 13.50!
Withdrawal department, one kind young employee and the other ... even though she sees my pregnancy at 7 months, she has no qualms about making a show of me for nothing, and before me to an elderly person with a daughter with mental problems who he only asked for information! If you do not have the ability and professionalism to respond without making controversy with a minimum of education then do something else because people who go to the hospital maybe if they were well would prefer to go elsewhere, they will have to give the same information every day, so put the soul in peace otherwise go and do the cleaning.