R. M.

Review of Miramonte Resort and Spa, A De...

Hotel we currently chose for vacation in Palm Spri...

Hotel we currently chose for vacation in Palm Springs
(Curio-Miramonte) is not 5 star by any means.

Room is dirty, hotel is rundown, we had to tote our bag up one flight of stairs (there is no elevator) for 2 story property- weird?) it's very much in need of an update. Rooms are outdoor access only (like motel 6)
Front desk was absolutely clueless on how to check us in, we had to wait almost 35 minutes to check in after a very long day.
We did not feel welcomed at the property, nor did they explain anything about amenities or things associated with the property for layout, etc.
We travel all over the world for business and know what a hotel/resort should look like and perform and this place DOES NOT do that--
I fee like I have wasted my Hilton points on a very sub-par location- extremely disappointed!