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mejine digman

4 years ago

we went to club balai isabel for 2 days stay. Our ...

we went to club balai isabel for 2 days stay. Our reservation was done thru Agoda . The amenities are okay..all the the staff are very friendly and courteous. Thumbs up for them. But during the check out...i was surprised that i needed to pay extra P7000+ because they told me that Agoda is just a third party and they are paying that percentage to Agoda . And i needed to shoulder that. I reasoned that it was never stated in Agoda site nor in the confirmation message. And they didnt even inform me that set up only when we were about to leave. Am i misinformed? Kindly, explain it to me.

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