Anne Diaz

Review of Sheepshead Nursing Home

My mom was a resident at this nursing facility for...

My mom was a resident at this nursing facility for nine years! During the early part of her stay I met many wonderful staff members who were kind & courteous which made me realize, at the time, that I had chosen the right facility for my mom. Unfortunately, during recent years the professionalism "went out the window" and in its place were nasty attitudes, especially from the nursing staff.

In addition, the physician assigned to my mom's floor was very difficult to reach by phone. The poor excuse given as to why I couldn't reach the physician was because the facility is a "nursing home and not a hospital so the doctors are not always available. They might not have been available but they also didn't return phone calls!

With regard to the nursing staff, on two occasions I had to report two RNs to their supervisor because of the unprofessional way they spoke to me and my sister. If one's choice is to work in a nursing home, they should automatically know there will be days that are going to be challenging. Having an attitude is completely unacceptable!!

My mom's dementia progressed to the point where this facility was no longer capable of providing the care she needed. So instead of calling a family meeting to discuss the matter they shipped my 85 year old mother off to a psychiatric ward at a hospital where she was forced to stay an entire month pending an evaluation which was determined she didn't need in the first place! When my mom was finally cleared to return to the home they reluctantly took her back.

Thank goodness I was already planning to move her to a more suitable nursing home where she currently is today, with a dementia unit that has made all the difference for her and she is doing so well!!! My mom spends her days singing, laughing, smiling & giving "hi fives" to her friends. Best move I ever made on my mom's behalf...the care she is now receiving is just amazing!!

My family and I were totally appalled, to say the least, with the way Sheepshead Nursing & Rehabilitation Center managed our mother's care leading up to her transfer after being a resident for nearly a decade. I was in complete shock with the way my mom arrived at the new nursing home. She was wheeled into the lobby with two plastic bags which contained her belongings tied to both ends of the wheelchair like she was a mule. One of the bags could not hold the weight so her personal belongings were sprawled out all over the lobby floor. The following day, when I began organizing her new room, putting away her clothing, I realized she barely had any clothing at all... Sheepshead Bay Nursing and Rehabilitation Center kept my mom's clothing. When I emailed the social worker involved in my mom's transfer regarding the missing clothing it was ignored. Again, after nearly a decade of being a resident at this nursing facility...this is how Sheepshead Bay Nursing and Rehabilitation Center said goodbye to my mother! AN ABSOLUTE DISGRACE AND BLATANT DISRESPECT....SHAME ON THEM!!!

I would have preferred to give this nursing facility a respectable review as the care my mom received in the early part of her stay was quite good as I mentioned. However, being that my mom was literally tossed out because she became too difficult to manage...a one star review is being generous!!