Jessica T

Review of Southgate Realty

The 2 stars is for the lady who finally helped me....

The 2 stars is for the lady who finally helped me. I applied for a duplex at villa des chenes in late may 2020 and was told someone already got the duplex but there would be openings at woodshire. Ok I asked would I be able to pay a deposit and move in once my lease was up on July 17th. I was told that was fine. Something told me the lady wasn't listening to What I was saying so I asked again this time she tells me the duplex can only be held for 14 days with a deposit ok cool. So she tells me if something comes up unexpectedly she would notify me and she never did. So I called back on June 19th asking was anything available and she says a 2 bedroom was coming available at woodshire. Ok so what happened to me being contacted. Ok so that Monday june 22nd I go to pay my deposit only to be told someone else had trumped my application because my 48 hours was up. Ok so why was I never told I had 48 hours to pay. So then I go to the office and am told villa des chenes has an open becoming available July 6th. So I say I want to go ahead and pay the deposit. I go back to give my money order. Oh someone already got that one but then she says the lady decides she didn't want to move out. Ok that puts me in a bind because I needed something with washer/dryer connections because literally this was the only property with openings in Hattiesburg. I call the office and ask about the 48 hour policy and ask does it include weekends and the guy on the phone had an attitude and told me I was able to pay the deposit before 48 hours. How can I pay something when I was never told I had 48 hours. Also its very odd that I was given a link to pay the deposit once I talked to the lady who helped me finally but before that the only option I was given to pay my deposit was a money order. Are only certain people allowed to live on certain properties? Ok so at this point I'm desperate so i was going to settle for claridge house even though i didn't want to live there. Finally someone reaches out to me and helps me find a place. I could understand if I didn't make enough money. I make more that 3 times the rent and the place i reside at now is higher than these properties and I'm required to pay water/sewer. So clearly I can afford it. My credit is good and I also was a tenant at hardy manor before which is a southgate realty. Property. I have never broken a lease and have always paid my rent on time. I dont know what the deal is but its pathetic that I had to go through all of that just to find a place. I was not given proper information due to lack of communication. Thank you to the lady who finally helped me.