I currently live here and I am only a few months i...

I currently live here and I am only a few months into my second year. Communication with residents is a huge issue for this property. I should have seen the red flags when we re in the signing process and the agent taking care of our lease waited until after we signed the lease to let us know there were minor issues with our paperwork. No one ever answers the phone in the leasing office, their hours are standard work hours so if you have a job it s impossible to actually go into the leasing office to get help for anything, and they never respond to emails. If any kind of property maintenance is going on you usually only get 24 hours notice. Just this morning I called in 10 times between 10am and 11:30am because I had not received a response on an urgent email allowing permission for my roommate to pick up a package in my place because, again, I have a job and cannot make it to the leasing office during their open hours. This is not the first time this has happened. On two occasions we had issues with the office turning away the third party washer/dryer maintenance personnel (whom CPVS connected us with). We provided the correct written documentation and requested a reply upon receipt, which we did not get, and the workers were turned away leaving us without a functioning washer for one month.

Overall. The staff is inattentive to residents needs and turns a cold shoulder to feedback.