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Nick Volesky
Review of Peak Living

3 years ago

[NOTE- the "response from the owner" states that P...

[NOTE- the "response from the owner" states that Peak Living took over the property I resided at on 4/29/2019. However, my original review is in regards too problems experienced throughout all of 2019 and 2020. This just provides an examples of the company's negligence and willingness to make excuses in lieu of being proactive and solving the problems at their properties.]

I was a recent resident at Providence Pointe Apartments (1320 N 200 E, Logan, UT) from mid-2018 through mid-2020. The complex underwent several management and staff changes during my time there. I would imagine this contributing to the many problems at the complex.
These included:
Dog feces are littered all over the property, tenants rarely pick up after their pets.
Police are called to the complex almost on a weekly basis. I didn't think this was a high crime neighborhood, but there must have been a lot of domestic violence, drugs, and whatever else at this facility.
Despite my efforts to regularly deep clean the unit, trashy and unhygienic neighbors allowed for cockroaches to become a nuisance.
The property itself would have trash everywhere. Tenants tend not to care due to lack of management's rule enforcement.
I had a completely surreal experience with the property's management and the move out process. The negligence and behavior on their end led to several issues with the security deposit and communication. I understand this is a company out to make a profit, but I still expect some level of professionalism and ethical business practices.
Regardless, during the last few weeks I was there I felt completely disrespected. I reached out to the customer service and executive teams at the umbrella company 'Peak Living' where they simply circled the situation back. I was continued to be disregarded, lied too, and gas-lighted.

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