Jerry Meyer

Review of Colders Furniture/Kunzelmann E...

I purchased two new power recliners here on Feb 10...

I purchased two new power recliners here on Feb 10th 2017. I checked them out in the pick-up area, and they looked good. Then the young men put them back out the boxes. One of the guys looked like he knew what he was doing, the other not so much! This guy wasn't very careful with how he handled the furniture. When I got the recliners home I found that one had a tear in the armrest! I called immediately, only to get bounced around from accociate to accociate over the following two weeks! Today I finally get an answer! Sorry Sir we can't fix your damage because you picked it up and delivered them, so we're not responsible!!! I was planning to purchase the rest of my living room set here, but not now! I paid $2700 for the recliners, and they can't fix a tear?!!