Kimberly Davis

Review of Fieldstone Association Managem...

12/31- Update: After writing this review I was con...

12/31- Update: After writing this review I was contacted promptly and the issues was revolved within 1 week after being expedited.

11/30/2019: I am editing my previous review of Fieldstone Association Management; particularly Janelle Jonas Henderson. In the past, Janelle has been responsive to my inquiries and emails; however, on a most recent request for modification Janelle has been unresponsive for months. I have emailed and called Janelle since September requesting updates. I have even asked for a simple email back acknowledging receipt of my emails with still no response. I once called the office to speak to someone else and was told Janelle was the only person I could speak to, advised she was online and put me through to her line but she did not answer nor return my voicemail. This is unacceptable; especially to ignore a customers email for months. Poor customer service.

4 Months ago:Janelle was very responsive and helpful getting our HOA fee issue resolved! Thanks for the great service!