Jan Beter

Review of Infinity Property Agents

WARNING: If you are a seller you will probably lik...

WARNING: If you are a seller you will probably like these people, but if you are a renter like me be warned:
They deduct $$ from your bond for unnecessary pest control. Only after we raised a dispute with the Tribunal did they give in.
The Tribunal dispute made also clear that Infinity asks for a commission for organising the pest control company (and most likely they get a commission from cleaners they recommend also) that they initially wanted us to pay, but that they tried to hide because it does not show up on the receipt they sent us, which I believe is ILLEGAL (after raising our dispute with the Tribunal, Michael Kurosawa of Infinity first tried to settle with us by having us pay for the actual pest control and not the commission they get).
Because they lost our dispute, they then decided to withhold our refund that we overpaid in rent. It took more than a month before they paid us back the refund, and only after repeated requests and another threat with a Tribunal dispute.
THESE PEOPLE CANNOT BE TRUSTED!