jerry75010 Review of GMV Conseil Marketing, Paris
Working conditions more than limit:
Working conditions more than limit:
-Investigations made by telephone handsets, shared by all and often sticky the day before.
-Supervisors very demanding but very unpleasant, constantly putting pressure and pushing to multiply the surveys, regardless of the number reached. Apart from certain questionnaires, of considerable length, knowing the lack of availability that people who are constantly contacted by phone, can not achieve results as fast as desired.
-Overall we have the overall feeling of being only a pawn to allow the highest ranking officers (who are obviously never investigators themselves) to complete the quota of responses requested by the client (Carglass, Michelin, SFR, Total , SNCF ... etc) by harassing people, an experience which will have had the merit of making me aware of the extremely oppressive and degrading impact that a poor job can have when you come across superiors who do not have the sense of tact and the human fiber. If you still have the feeling of doing well on the phone and appreciate the fact of working by this means, direct your research to switchboard positions in business, where the calls will be incoming and not outgoing, the heart of your work will no longer be to fill out questionnaires but to fill the level of satisfaction of the interlocutor, by orienting him in the right way and with courtesy, you will see that it is much more rewarding to work in the qualitative mode than in quantitative .
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