Jordan Bray

Review of Toyota of McDonough (formerly ...

I went to this dealership for a used 4-Runner and ...

I went to this dealership for a used 4-Runner and was very happy when I left - it was a Sunday and Greg was a real pleasure to deal with. I received a call almost 2 weeks later that I had to come back in to "re-do" my loan, because apparently the paperwork I signed initially did not mean anything. Meanwhile, my BMW that I traded in has now been listed on their site while they have not even sort of paid off the loan. I went back in and was forced to put money down AND had to re-do my loan with a higher rate, or I could give the new car back?? Then after this, I have now found out that the full loan was not paid off on my car that I traded in, so now my credit has taken a hit AND the car is still sitting on their lot without the title in hand. In my opinion, this dealership is one of the worst experiences I have ever had, and went from being really pleasant to really terrible to work with. Every time I call finance and leave a message, or even speak with someone in person, I am told it will be handled which is a complete joke. I would steer clear of this dealership if you have the option.