Bad ... reason ... I still have a problem with a t...

Bad ... reason ... I still have a problem with a transfer. My wife sold her apartment, and the contract closure agency notified Engie of an incorrect reading number. I tried by fax to rectify the number, with the signature of the new and old owner and attached identity card, but stupaggi the fax was lost ... stuff not to believe. Now I sent another one, hopefully good. In addition to this last November they changed the meter and in a month a little more have estimated 1444 m2 of methane consumed ... madness ... cmq insisting and after several phone calls and 3 faxes we came to the happy ending. On Saturday, the paper finally arrived with the exact reading and closing of what we had consumed. Well, what suffering ...