Angus Thompson

Review of The Waldorf Hilton London

Should be better for a hotel of this tier. Lots of...

Should be better for a hotel of this tier. Lots of little small things don't work as you'd expect. The WiFi has a bad checkin system. Cleaners take your soap bars each day, one day not leaving replacements. Food is quite average. The lifts can leave you waiting for so long I started just walking the 5 stories during peak times. And the pillows are really soft/flat. Definitly need to start looking at the small things a bit better here.