Relea Sadler

Review of The Lincoln Motor Company

I called to make an appointment at the Dearborn lo...

I called to make an appointment at the Dearborn location on a Monday. I was given a 10 am appointment on a Thursday. Drove an hour to this location only to be told they don t have an appointment under my name. Service writer asked me who I booked it thru. I didn t get his name, he seemed irritated over the phone! Service writer said they could service my car but it s going to take 2 hours. Since I drove here just for the appointment, I had no choice but to wait. They were able to get my oil change done within an hour and half. I bought my car at this dealership and I wanted to give them service but I think I ll bring my business elsewhere next time!