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The Redford's
Review of The Roomstore

4 years ago

Purchased a sectional and queen set from Rooms to ...

Purchased a sectional and queen set from Rooms to Go. The salesman Errol was very knowledgeable and patient. We were really excited what we purchased. We needed the furniture very soon and we were told we would have to wait until the middle of October. He gave us information about two vendors they use so that we could receive the furniture in a few days. We called both of them and Precise movers answered. I scheduled with the company and were told we would receive the furniture on Friday. We received the furniture today! However, I was told it was sprayed and could not be touched or assembled for 24 hrs. They took the payment of 185.00 and left my wrapped sectional in the middle of my living. The men were very rude especially the older man. He spoke to me as if I was an idiot or beneath him. Rooms to Go should not offer this company to anyone. I looked at their reviews afterwards and saw the low ratings. I m very upset and have called Rooms to Go. Hopefully, they assist us in a timely manner.Good service at the store but do not use the vendor. The salesman assured me these people were very professional. However, I wouldn t refer them to my worst enemy.

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