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A beautiful property which is entirely mismanaged....

A beautiful property which is entirely mismanaged. First, when the valet steals money AND the change TRAY. It's one thing to steal some quarters but it's a whole other thing when you steal a part of someone's car!. DO NOT allow the valets to park your car at this property. Next. The Tiki Bar area has live entertainment which we all agreed was very good. But the seating area was too small to comfortably seat even a 5 person group. The couple of tables available were crammed right up against the bar area. Don't try to find comfortable seating on the lovely beach area because the management, for some odd reason, store the cushions away leaving hard uncomfortable loungers. Third. In the hunt for a comfortable place to sit with our drinks, our group of 5 landed at the Sushi restaurant on the property. I ordered the Omakase. 50% of what was brought was inedible, meaning fishy and suspect. I ended up asking the chef to stop sending any more sushi. Our "suite" was anything but a suite (advertised as being able to house 6 people.) The tub was on the outside of the balcony with a curtain that wrapped all around. Cute for a photo op but impractical for a 6 person suite. The shower was inside with a view to the outdoor tub but the shower did not have a shower curtain. So, when taking a shower nobody else can come in to use the sink or toilet unless they want a full frontal of the person in the shower. This is NOT a room that could comfortably fit 6 people as advertised. The cost of the room was very high but we all thought it would be worth it based on the pictures of the property. Our experience with the room configuration, dining, management, and overall experience was poor. I have yet to be contacted by management about the theft of my friends car part. Islamorada is beautiful but I will be looking for an alternate place to stay next time.

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