Justin McCray Review of NC-AAA
be careful when giving this company money! They ha...
be careful when giving this company money! They have services that are supposed to help you when your in desperate need and it all sounds fantastic... Until you sign up and pay for the services. At that point you may be very surprised on how little of help this company can be. For instance if you are stuck on the side of a highway with a flat tire they will refuse to put your spare on unless your spare is the same exact size tire and rim that they are putting back on. Roughly about 90 percent of all vehicles do not come with a full size spare. So yes roughly 90 percent of you will be stuck on the side of a dangerous highway with nothing to do unless you pay them a ton more money to have it towed to your repair facility and hopefully its within 3 miles or your wallet maybe real thin at the end of the day. Also there are a ton of extra little fees with this company... For instance if you forget to renew your tags even a day after being expired for some odd reason that is and extra 50 dollar charge. Unfortunately i was not warned and did not do my research before giving this shady company my money. I found out all this within literally a few hours after signing up called and canceled my membership and requested a whole refund (didnt think i was being unreasonable considering that the company did not do one service for me and i hadnt even had it for a single day yet). Well thats where the icing on the cake is with this company. They refuse to refund you your money after you give it to them. I did get my membership fee back but the new member fee i was told is unrefundable for a reason that they wont and cant explain they just tell you its unrefundable and also they have a fee if you sign up and need service the same day (50 dollar fee) for the guy to go out to you to tell you that your tire and rim isnt the same exact size is unrefundable. If these sneaky fees are explained at the beginning before they take your money that would be understandable. But on the flip side i understand why they dont because if you really dig deep and find all the dirt and shady fees they charge you before servicing your vehicle no one first would have time to listen that long and second they wouldnt have anyone sign up. I see how they get away with it though if anyone like i was that is desperate for help on the side of a dangerous highway is usually willing to pay any fee just to get into a better and safer situation and off the side of the road. I am very disapointed. Just goes to show you just because a company has been around a long time and has a household name from spending millions of dollars in advertisement doesnt mean that they are always trustworthy and honest as the case with this company.
Comments: