K

King Israel

4 years ago

Beware. Bad experience. They do not have microwave...

Beware. Bad experience. They do not have microwaves in the rooms or a refrigerator. We were charged three times for breakfast. We had already paid for breakfast when we made our reservation online. The restaurant breakfast wasn't even that good. The pankcakes were dry and not even hot. Our room phone didn't work. The smoke detector is old and probably don't even work. When we checked in the hotel the front desk clerk just asked for my ID and credit and just gave me my room keys. She also said that we have to pay $20 for parking. What a ripoff. When we made the reservation it didnt even state that we had to pay for parking. She made sure she told us that parking was $20, but she didnt give us our voucher for the breakfast we had already paid for. The room she gave us wasn't that clean. It looked liked they just changed the sheets, linens and the trashcan and went on to the next room. The tables, dresser, desk was dusty. The mirror and the granite countertops werent clean. I could see some stains on them. There was some paper on the floor. The next morning when we went to eat breakfast the employee had added the cost of our breakfast to our room even after we had already told him that we had already paid and he even called the front desk clerk and she also told him that we had already paid. That is ridiculous. Beware. Make sure you check your final bill at the front desk before you leave the Hotel to make sure that you're not being charged three times for food or for something else that you already paid for.

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