Chuck Bortscheller

Review of O'Hare Hilton Hotel

I was not impressed with my stay here. My family n...

I was not impressed with my stay here. My family needed a place to stay sure to a missed connection flight and choose the Hilton due to the proximity to the airport. It was late on a weekday and choose their Italian restaurant for dinner. The waiters were not efficient and forgot my water when they brought our drinks. Then they switched who we had. While we were eating, the waiter was at the table when I pulled a hair from my pizza cheese. He just looked at it and walked away. He never said anything about it.

In the room, the remote control for the TV didn't work properly and the beds were tiny. In the bathroom there was no exhaust vent or it wasn't working so after showering we are unable to use the mirror. Also, the tub didn't drain properly so you ended up standing in several inches of water by the time you were finished.

Overall, we were not impressed at all by our stay and we're happy it was a short one.