Daphne

Review of 202 Collision INC.

These people at 202 Collision -- Christina and Dar...

These people at 202 Collision -- Christina and Daryl in particular -- are professional, competent, honest, and all-around wonderful. My 22-year old niece had her car towed by Jan's Med-A-Car in Hillburn four months ago after getting a flat tire, and when they unloaded it from their tow truck in their lot, the driver slammed it into another car parked there, causing major damage to her driver's side front door (which was almost falling off) and other damage to the fender, and rear door. Jan's owners (John Dinino and his daughter, Janice DeFerrari) promised my niece they'd repair her car, but their attempted repairs were so shoddy and superficial, that the door remained misaligned and wouldn't properly close. We finally had to get our own repair estimates and file a claim directly with Jan's liability insurer, Progressive, as well as the roadside assistance company that dispatched Jan's tow truck, Agero. Though Jan's refused to cooperate with either investigation, Progressive quickly determined that my niece's claim was valid and paid for the repairs to her car from Jan's liability policy. She chose 202 Collision based on their reviews and recommendations from others in our community. I also worked with Christina and Daryl to arrange for the repairs, and they were just exceptional in every way: delightful to deal with, truthful, kind, and they delivered what they promised. After the nightmare of fighting with Dinino and DeFerrari for so long, 202 Collision repaired her car perfectly and made the experience as pleasant as it could be. Thanks so much. I will recommend you to everyone I know, and if my husband and I ever need collision services, we'll know exactly where to go.