Kelso Pickett Review of Sheraton Maui Resort and Spa
Literally the worst service I've ever had. Our wai...
Literally the worst service I've ever had. Our waitress was flippant, bordering on outright rude, from the moment she brought us menus. She came to our table to bring us menus, take our order, bring our food, bring our checks, and take payment; not once did she check on us, ask us how the food and drinks were, or bring us refills.
Every time she spoke to us she was short and discourteous. At first I thought she was having an off day, which is understandable. However, she carried on full conversations with three other tables in our section while treating us like utter trash.
It took more than thirty minutes from the time she collected our checks and cards to the time she returned with them so we could sign and leave. Meanwhile, she continued conversation with other staff and tables, and even handled payment for several other tables.
Never in my life have I considered walking without paying until this dining experience.
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