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Ady Alvarez

4 years ago

I haves problem with the lack of communication, no...

I haves problem with the lack of communication, no one seems to know what s what, I requested my mothers evaluation report over a month ago, nothing as of yet, I spoke to both her therapist and requested some information on how to get more help for my mom, yet nothing, no one is willing to help, or are just too lazy to do their job, but yet when the co-pay is due , tv bill is due that they make sure you get without any problems, they re excuse when I called was oh it s a holiday, it s been a holiday for a month? Everyday? I don t understand why it s so hard to get a piece of document that is most likely one page! This just makes me wonder what s going on behind those doors! I have no complains about the aids, or nurses they do take care of the patients, I need to take it a step further if I don t get this documents I m entitled to. I won t mind if someone would call me and explain to me why I haven received this document! Actually I would love for someone to call and ask me why I only gave to stars , I don t understand!!! The lack of communication in this place!

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