E N Review of JW Marriott Cairo
JW Marriott Hotel Cairo is by far one of the worst...
JW Marriott Hotel Cairo is by far one of the worst Hotels to stay in Cairo and Marriott hotels chain, stayed their for 4 days between Sept. 16 and Sept. 20th, very uncomfortable room bed with outdated mattress, the bed linens are not washed properly, found in the bathroom dirty towels and blocked drainage, the hotel lack huge maintenance problems, doors will not luck properly, many rusted things and paint scratches, despite I stayed in suite 3428 I found my co traveler regular twin bed room just as much in terms of being in bad conditions, the hotel management is very unresponsive and don't care about contacting you back if you place a complaint, specially the hotel General Manager, he is always in meetings or outside the property, as I felt this is some type of cover by the front desk for hotel management including the hotel manager, most of the staff I encounter are dishonest in their services, for example when I told to housekeeper why they place dirty towels in bathroom, his answer was that the housekeeping attendant whom he clean my room has some vision issues for the last week, how funny this could be, dinning in the hotel is another bad issues I had dinner at the Lebanese restaurant on the first day of arrivals most appetizers are not even near Lebanese food, on the third nigh I had dinner at their Italian restaurant where I ordered grilled salmon with grilled vegetables where the fish was ok but the vegetable was grilled from hours back and not as fresh, the hotel landscape is very dirty and outdated, dust is everywhere outside walls crack are showing in many areas, un even paint inside lobby walls, expect to have allots of loses change in your pocket as most staff I encounter are expecting you to give them tip in one way or another, the lobby in evening hours is very noisy and uncomfortable to set for chat as live music from 2 different outlets as the same time turned the place like circus atmospheres and not 5 star hotel, I did not feel the sincere effort in any of them to serve you as guest without any expectations, the hotel business center have 3 outdated equipment and computers only one of them was working when I arrived, internet is very slow, at $300 dollars a night this hotel is total rep off for your money compare to service value received, I don't recommended to you or any of your company business travelers.

Comments: