Arslan Zaheer Dar

Review of Makkah Clock Royal Tower, A Fa...

The hotel is one of the best in its area and class...

The hotel is one of the best in its area and class. Super elegant, very clean and pristine decor makes it hotel of my choice. We recently stayed here during Hajj season and had breakfasts and dinners at Lezzet restaurant at level M3. The buffet has ample variety covering different cuisines. The food
Hall supervisor Riyaz Hussain at dinner time is super friendly and very hospitable - always welcoming and would suggest the dish of the day. He was very open to suggestions to change the menu and add dishes on a day to day basis. I noticed the food would get a bit cold by the time you get to the table from the buffet area due to chilled room temperature set throughout the hotel and he placed plate warmer to address that. I think more of those plate warmers placed in the dinning hall permanently will be better, coupled with the standard temperature of the food warmers set higher than the currently are.

The waiter Hamza at the breakfast was also super nice, very polite and always made us feel well taken care off.

I would like to especially appreciate services and hospitality of both gentleman Hamza and Riyaz Hussain at Lezzet Restaurant at M3.

Overall a very nice and comforting experience - just like the previous 2 visits I had in last 4 years.