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The dishwasher and the toilet's fan aren't working, no washing machine, very limited laundry service timing, and bad customer services.

We are very disappointed from the employees' attitude, they were so rude with us.

We booked VIP cottage for one week, but we felt it like hostel rooms, no room services, no exchange for bed sheets, towels, no toilet's paper, and no cleaning for rooms.

We stayed at many centre parcs before, and we are so familiar with VIP cottages services, but this one was so different and so difficult to deal with the costumer service, everything were answered by no sorry we don't do that and we don't have this type of service here.

We hope from the higher management at this place to change the policies for better and train the employees to have good hospitality and to be nicer with customers.