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Had the rudest experience of my life here after wa...

Had the rudest experience of my life here after waiting 30 minutes for my car. Called down from my room- waited 20 minutes after no car went to valet - despite pushing zero and speaking to someone he said he never got the message my car was to be brought around. Wait another 13 minutes care finally gets brought around. Hand valet $5;tip seems stated I realize this isn't your fault but this was a debacle I'm going to be late for a meeting. The valet starts yelling at me where people actually turn around what you think you're entitled you don't have to wait for your car there's a process you have to wait at Disneyland you don't think you have to wait here for your car? Snot nose jerk. I reiterated sir I said I realize this isn't your fault but I've now waited almost 35 minutes for my car that I called down for and people that walked up and handed their ticket 20 minutes after I had called for my car had received our car he again raised his voice started yelling at me in front of a group of people the rudest experience I have ever dealt with in my life. I've been a Marriott Gold member for almost 20 years I will think twice about staying again! While the renovated resort was lovely and the housekeeping staff amazing... the air was turned off in the hallways in the pool closed one of the days I was there for a photoshoot when you're paying over $300 a night for a room you expect to be able to use the amenities and not sweat while waiting for an elevator. I probably would have written a review other than I was so rudely and poorly treated by the valet and that was the second time I called down and had to wait more than 20 minutes for the ballet on this occasion I was going to be late for a business meeting. What is the point of calling down for your car? The pompous arrogant young man I dealt with I've never been spoken to that way in my life as a professional or other he deserves to lose his job! I wish I had it on video recording because my description does not do justice to how rudely I was treated.

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