Christopher Kelley

Review of Nalley Ford Sandy Springs

Right from the beginning, I was impressed by the s...

Right from the beginning, I was impressed by the selection of Mustangs, the lot, and the showroom. Austin was very helpful from my initial phone call all the way to signing the paperwork and beyond. Austin respected my wish to not be pressured and was very patient as I meticulously critiqued my vehicle before agreeing to purchase it. There were several issues found prior to taking delivery. The trust Austin instilled throughout the buying process allowed me to feel at ease that he would keep his word and rectify those issues after I took delivery. Every promise Austin made was fulfilled with constant status updates and follow-ups from him, even after the sale had long passed. When my wife & I are shopping for our next vehicle, Nalley will be the first place we go and Austin will be the first person we speak with!

As for service, I have been dealing with Leeia Graham. She has been very helpful and regularly followed up with status updates when my Mustang was in for service.