I simply can't recommend Local Muscle Movers. The...

I simply can't recommend Local Muscle Movers. The people I interacted with on moving day were good but all the other aspects were very disappointing. The biggest issue is I don't believe they are set up to handle any non-point to point moves. As we were selling one house and buying another we had to have our items stored for a few days. All the quotes I got for moving were based on my that but initially local muscles was not. When I highlighted this, they told me the # of hours estimated was the same for a storage move as for a point to point, to just add $250 to the estimate to hold the items for two days (my assumption was this meant they stayed on truck for 2 days, as this was what I thought I discussed with them and was how the competitors handled the situation, that was not the case). A slight aside, a few days later they called and told me that additional cost was $350. Anyways, the estimate for the move was it would take 2 trucks and labor cost of $1100-1375 (plus about $300 in fees including the insurance I bought). During the move they

a) Tried to charge me for the hours to unload and load the truck at their storage location (the contract never mentions this, and they specifically said the estimated hours wouldn't be higher for a non-point to point move, just to add $250 to the point to point estimate). A little hard for them to not estimate needing more hours to do storage if they are going to charge for additional hours to unload and load at the storage point. The ended up waiving these hours.
b) They broke a box of collectible glass while unloading at storage. Despite me buying the additional insurance for $150, they still have not reimbursed me for the box (emails stopped being returned after I paid them for the move).
c) Because they have to remove your items at storage (instead of storing within the truck) they also put stickers on EVERYTHING, including items like leather which peel away with the sticker. Additionally, the care taken when not at the client's site was obviously diminished. Items that looked great when loaded looked trashed after being unloaded and reloaded.
d) The final cost of the move ended up being $2,110 (not including about $300 in tips), labor costs were about $1,800. They stated this was because I had a lot more items than listed, however it definitely fit in the two trucks, as estimated, and my list matched with the list produced by a competitor that came on-site for an estimate. The cost overrun actually bothers me least. As I said, the people that moved worked hard and I tipped appropriately for that.

I think if you're doing a point to point move and understand they underestimate the hours, you could give Local Muscle a chance. I wouldn't risk it for moves requiring storage.