leslie denning

Review of TROPICAL CHEVROLET CHRYSLER JE...

My planned repair was made impossible due to the a...

My planned repair was made impossible due to the actions of the tow truck drivers involved - one which was a vendor of Chevrolet - soon it became clear the individual was going to be of no help. Luckily for me Chris Brown stepped in and took control of the situation - sent him away, helped me get transportation and told me the situation would be handled. Chris was off the next day, and Steven Picado made contact with me of his own accord (when does that happen?) and gave me an update on the car- and he handled the rest of the transaction. These two made a very negative situation tolerable - and turned what could have been quite a scar on the reputation of Chevy in my eyes, into a positive.