K E

Review of Hansen Ford

I often get my oil changes done here because I lik...

I often get my oil changes done here because I like the multi point inspection done on my vehicle to make sure it is in good running order. The last time I had an oil change I didn't receive my inspection report so I made sure this time I would ask for it. I was told when I paid for my service it would be emailed to me as it was not with my paperwork. I recieved an email later in the day but it was not my report. I called to ask again for my report and was told it would be sent to me. I waited another day and I still have not recieved it. I am thinking an inspection may not have even been done? Other than these recent issues I haven't had any complaints.

UPDATE: Recieved my inspection report first thing next morning after writing this. Thank you for rectifying this so quickly.