Chris Richardson Review of Coquitlam Chrysler
MAJOR ISSUES WITH 2016 Dodge ECO Diesel
MAJOR ISSUES WITH 2016 Dodge ECO Diesel
Only getting 4000km (or 2400 Miles) In-between Oil Changes!!!
FCA Canada Customer Care called me back today and although she herself was nice she could not help me or direct me to other level of management to solve my issue. CHRYSLER now tells me that my oil change interval would be UP TO 16,000 km or 10,000 miles or anywhere in between that. Could be 1000 km or 600 miles. My experience has been as little as 4000 km or 2400 miles. As long as the service department thinks my truck is running to spec there is nothing wrong. Accept for the cost of thousands of my dollars and days of my life getting my truck serviced. I m told if I miss an oil change my truck will shut down to avoid damaging the engine. That s helpful for a $55,000 truck and I bought the extended warranty.
Fun fact:
I m am also told that if I m stranded in a winter storm with my kids on winter roads don t run my truck to keep warm. After a very short amount of time the Dodge Eco Deisel will shut down until it gets an oil change. The sales department or brochure did not tell me these major limitations however it would appear as though Chrysler would be ok with you finding this out after you buy their truck. Buyers beware.
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