I would like to give zero stars.

I would like to give zero stars.
We were in December 2017 guests in the hotel.
When we wanted to leave, were on our bill from the restaurant 250 booked, no one could explain what exactly for this 250 was eaten or drunk. By the way, we had half board plus, so we did not have to pay for drinks and food anyway. After a long discussion, the management has taken down the 250 , because we have not eaten or drank anything for such a sum.
Unfortunately we forgot the baby blanket of our little ones in the hotel. After I contacted the hotel, I was sent a bill of AED 158 (freight charges) which I had to settle for the blanket to be sent to me. Of course, I have done this.
Got my blanket and of course was super happy until last Friday where I got the bill from TNT, because JUMEIRAH ZABEEL SARAY put my money in for sending the blanket, but the company TNT apparently did NOT pay !!!!
Right cheater. We will NEVER visit this hotel again, also advise against anyone who does not want a nasty surprise. !!!! We are vacationing in the Emirates every year, but we are leaving the Jumeirah Group now !!!! That is not how it works.