M

Michael L

4 years ago

Current Review:

Current Review:
As a property owner I'd like someone to manage my property long term. I've yet to have a rep last longer than 6 months before I get a new one and I am NEVER notified when I get a new one. They just stop notifying me and when I call someone else answers or calls me back like nothing has happened.

RESE also has a contract for emergency services that allows vendors to perform repairs to your home at whatever cost they feel like without authorization. I had a water leak in our back yard and they notified me so I immediate went and turned off the water. Then some vendor showed up after I had left, put in a $3.00 coupling for 15 minutes of work and changed me $350! Then I told RESE it was not an authorized repair and they said they got it down to $250 for me. WHAT?! This is seriously our last straw. If something like this happens again we're done with RESE.

Original Review (5 stars):
I'm a property owner and have been using RESE to manage my property for only a few months. I've worked with a handful of employees at RESE and have had nothing but positive experiences with them. They've communicated well, counseled me on cleaning and presenting my property, and finding the fair market value.

They were able to place a tenant in my home 6 days after it was listed and charge one of the lowest RPM fees I was able to find. I had to replace a water heater and they gave me the option of doing it myself or letting them bid it out for me for free. I got a bid from them and it was very fairly priced.

I am very glad they are taking care of my property and hope they take care of our tenants just as well.

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