B

B N

4 years ago

Awful experience. Wish had read these reviews bef...

Awful experience. Wish had read these reviews before relying on them.

Used them ok for a couple of years, then had a really critical hire booked a few weeks in advance.

They suddenly cancelled the hire and closed our account just the day before the hire was due to start. Turned out they had muddled us up with another company and wrongly credit rated us, but no matter - the account was closed now, so too late.

Rudest ever account manager called Craig Brown who gave a string of excuses to try to cover for their mistake, including that our account was too small.

I would strongly recommend bypassing these middle men and going straight to one of the larger vehicle rental companies direct

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