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Kade Sheldon

4 years ago

Communication is not a strong point here. A client...

Communication is not a strong point here. A client shouldn t have to continuously call to get updates with no follow up responses. The level of satisfaction I have received from bringing my vehicle for a routine service check has made me not want to purchase or lease an Audi ever again. The car itself has been great and functional but I don t find value in a brand that can t call me back and tell me if my vehicle is complete from a service appointment or not.

Darrel was the saving grace and is completely fine. Tommie is who needs improvement.

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