Rick Bauchert Review of Moore Buick
I dropped off truck on a Thursday evening for Frid...
I dropped off truck on a Thursday evening for Friday service and repairs. Received no updated status for my vehicle all day Friday. Called approximately 6 times to inquire about vehicle status, was transferred to service advisor's full voicemail each time. Called Saturday morning to find out that my truck had been invoiced and was ready for pick up. However, requested repairs were not properly completed and no attempt to remedy was or has been made. This visit to Moore GMC was a second chance visit, as this level of service was previously given. Will not return to Moore for service, there are too many local GMC service options to contend with not being properly taken care of at one of them. Now have to take more time out of my busy schedule to have the issue dealt with at a diffefent dealership.
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