We had booked a table for 2. We walked in and the ...

We had booked a table for 2. We walked in and the place was packed! We saw walkins getting jurisdiction over us, which as we booked I felt as unfair. The mains were fantastic, service quick. But ordering desserts. Service was slow, took 20 mins to get a glass of wine and one fondant. The table next to us was used as a 'stockpile', for clearing plates and setting them on that table and sitting new customers down. I understand the place was rammed, but more organisation wouldn't go amiss.