Bogdan Popa

Review of Radisson Bahia Mar Beach Resor...

We arrived at the hotel at 10:20 AM with no expect...

We arrived at the hotel at 10:20 AM with no expectations of getting a room, their check in time is 4PM. However they checked us in and told us to leave our phone number and that as soon as a room becomes available they would text us.

So we left and spent a few hours around the city waiting for the text. At 3:45 PM we arrived back at the hotel, and got back in line to ask about the room. In front of us there were 2 couples that just arrived at the hotel checking in, both got rooms right away. We get to the front of the line and ask about our room and guess what? They still don't have a room available for us. How the hell is that possible, when they, in front of me, gave two rooms to couples that just arrived at the hotel. So 5 hours after we checked in our room was still not ready and we had to wait another 20 mins for the room.

They definitely don't have a first come first serve policy. If you arrive early you should keep checking in with the front desk until you get a roomy otherwise they will forget about you.

-3 stars for service and management.
Room is ok and the hotel location is good, right by the broadwalk.