Alex Hammett

Review of King Alfred pub

Yet again great kitchen and bar staff let down by ...

Yet again great kitchen and bar staff let down by badly trained and inexperienced servers. You would have thought covid had given the establishment an opportunity to refine its service and to keep every customer close. Asking for cutlery twice.. unacceptable. Asking for sauces for the kids twice... unacceptbale.... asking for the bill three times... unacceptable. When I explained the kitchen had delivered really well but service was again poor I was met with "yeah you said that last time.... funny that". If that attitude is a great window into a business then what a big fail.