Paul Styles

Review of East Midlands SHA

Ordered wrong unit in error and reordered correct ...

Ordered wrong unit in error and reordered correct unit .The wrong unit was returned using EMWC procedure.After 2 weeks I rang asking when I would receive my refund, told accounts lady was not in but it would be dealt with next Tuesday. Rang on Tuesday and told it I would have refund within 2 days. 3 days latter no refund, rang requesting a call back within 3 hours, no response. Rang asked for MD, on holiday! spoke to Sales Director who arranged credit.