Gabriela Berube

Review of Angell Animal Medical Center -...

If you're reading this because you're in a crisis ...

If you're reading this because you're in a crisis and wondering if you should take your beloved animal to this clinic, then I URGE you to read this entire review.

Our 6 and a half year old dog was pregnant and we arrived urgently to Angell's clinic desperate for help because she was having contractions for four hours after only birthing one puppy. My boyfriend called before arrival to let them know that we have a pregnant dog in pain, pup, and expressed his deep concern. The only response was "you'll be due $155.00 examination and everything else that follows." Fair, of course, there's a price but can you at least say something that reassures that you want to help? However, we were almost there and panicking so continued in high hopes. We walked in, and I was holding her newborn pup in my arms wrapped in my PJs and went to the front desk and said, "can I please get this puppy formula, she has not eaten in four hours and I'm afraid for her life?" The woman at the front desk said that someone would be right out AFTER your dog gets checked in. Very upset, I said ok and waited with my boyfriend. We arrived around 10:15pm and did not get checked in and seen until 10:45pm even after we called. No one was in the waiting room, and there was no sense of urgency. The most pleasant person we dealt with was the nurse that came out and greeted us. She took the dogs vitals without a problem, and she said she would be right back. Upon her return, she stated they needed to separate the pup from her mother, and take the mother back alone. Any educated professional should know that it is not in the mothers best interest to bring her to an unknown area while she is in stress, without her newborn pup, and her owner. It sounds like you're only putting the dog in a more stressful situation, this is common sense. We asked why we could not remain together, and she told you just can't, its protocol. After some arguing and begging, they allowed us to stay together in a room.

At this point, we were waiting for our doctor, Maya, who came in greeted herself coldly, and took the mothers vitals and asked some questions. We told her about a green discharge, and she disregarded the statement (this is significant, please continue to read). I asked again if I could get some formula for the baby and reiterated she had not eaten in 5 hours, and the doctor said she would look to see if there's an extra in the back. I'm thinking, "How is it possible that Angell hospital s EMERGENCY department has no formula for this puppy that may die?" and she also went on to say, you should probably get the puppy checked in for evaluation too. She even stated that it is dangerous for the puppy to go without being fed for only an hour, but she proceeded to do nothing about it. She never bothered to look for the formula, and never updated us on the status of that. She said she needed to take the mother back but my boyfriend wanted to go with her because of the mother s stress levels, but Maya said that no one could be back there.

PLEASE LOOK AT PICTURES FOR THE REST OF REVIEW
P1 - Begins with "Moreover"
P2 - Begins with "Boyfriend heard"
P3 - Begins with "defensive"
P4 - Begins with "we waited"
P5 - Begins with "back"
sorry if there out of order. PLEASE PLEASE READ ENTIRE REVIEW.