I had my most terrible experience in this place. I...

I had my most terrible experience in this place. I parked in the parking of the hotel for 3 hours. Entered the wrong parking at the first, my mistake, but was in a hurry so didn't go back to leave this parking an go to the other hotel next door (Marriott). Was in rush already to be on an appointment that night but nothing went as I planned foe. Didn't have cash on me to pay for the parking, so I called the Colonnade Hotel at the parking exit. I had to call three times until they sent somebody from the front desk. Mr. Brian Comeau (director of hotel's front office) and he rudely expected me to either go to a bank to have cash, or go home and come back the next day with cash, and he wouldn't let me go in this cold weather until I pay. I had no choice, but calling friends and asking for a quick money transfer to my empty debit card. If I couldn't make it, I had no idea what I could have done with the poor manager who only thinks about financial integrity of the hotel, not customer satisfaction. Brian Comeau has the worst customer service I could imagine, and if he manages this hotel, I don't recommend wasting your money there.