Ordered the Impossible Burger for carryout on 2 di...

Ordered the Impossible Burger for carryout on 2 different occasions. Both times, the burger was overcooked (dry and crunchy). Additionally, the fries were cold, practically upon receipt on the first visit. On the second visit, the salad had cheese even though I requested it to have none. I first had an Impossible Burger in TX at Rodeo Goat and it was incredible! I want that same taste experience, or as close to it as possible. Unfortunately, my experiences with MoCo Founding Farmers were both absolutely disappointing.