We had two rooms for new years weekend. I dont kn...

We had two rooms for new years weekend. I dont know where to start. I was expecting a room turn down at night which never happened. Was told two double beds in each room but turned out to be one king bed in each. I asked for connected rooms but got adjoining rooms which was essentially useless.
The next morning I called maid service to make the room. They said about 30 mins. So we left for lunch and came back 3 hours later. No rooms cleaned yet. So finally somone showed up and they said that we would have to leave the rooms before they can clean up. Its 4 pm and the rooms are still dirty. Absurd.

So we ate lunch at the Citron restaurant. What an experience. First the glasses were dirty when we sat down and I requested that they be changed. So ok done. Next we told them no pork products. So these rolls come to the table with bacon. Next the soft drinks were flat. Told them to bring new ones. So new ones arrive with old lipstick on the glasses. Disgusting! ! I ordered 2 kids burgers and they were charred black and hard. So now some new burgers. I finally talkes to the manager who apologized and gave me 50% off the meal. Overall disappointed. If I can pay for two rooms I sure could have paid for the meal. I would have expected it for free. Come on JW where is your customer service. ..