Josh Potter

Review of Jack Powell Chrysler Jeep Dodg...

Bought a NEW PROMASTER, van has been mostly ok. Pr...

Bought a NEW PROMASTER, van has been mostly ok. Problems with rear doors keeps occuring and as this is a cargo van for work, sometimes it is a process to climb through and open doors. I took the van in for the 3rd time for the rear door, I just trusted that they actually did the job (they had my work van 2 days) I get it back home and then went to work, I went to use the door and nothing, it was NEVER fixed. I called and told them how bummed I am and how busy at work we are and this now needs to be fixed by a mobile mechanic, they said they will not send a mobile tech. They want me to drop the van off AGAIN for the SAME ISSUE and this time it is fully on them. They just didn't touch the door or address the problem, so their irresponsible action and failure to do their job is now costing me time and money. I bought the van to make money, not lose money....All in all I am happy with the van, but I was skeptical about a Ram because I have had issues with Dodge service in the past. I bought several Fords, and the service there is WAY better!!!!