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Louis Wittje

3 years ago

Totally disappointed. I have used this company si...

Totally disappointed. I have used this company since to 90s. I set up a service today only to have the tech tell me he has to do a water test prior to service. He put my system in BYPASS And ran the water for 15 minutes without going thru my neutralizer tank . Then tested my raw water( without treatment)!!! He stated my ph was low and he will quote me a whole new system and he cannot add any material to my neutralizer tank. I asked how can you test raw water with out treatment and then try to sell me a 1500.00 plus tank. He blamed office staff for not communicating their new policy that the owner will not allow service unless you come up with hundreds of dollars for a bogus test result. Unfortunately I missed a whole days salary for this run around . Be warned.

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