Worst vacation ever!!! Do not go to Sandals Royal ...

Worst vacation ever!!! Do not go to Sandals Royal Plantation in Ocho Rios!!! The staff are rude and lazy. Staff are more interested in fraternizing with each other rather than taking care of guests. Staff sighs anytime you ask for something. Staff sit around and flirt with each other. Staff are much nicer next door at Sandals Ochi where you can eat if you stay at Royal Plantation. I would definitely recommend Sandals Ochi instead of Royal Plantation. The staff at Sandals Ochi were so nice and accommodating (a completely different experience that Sandals Royal Plantation). My husband and I had a great experience at Beaches in Turks and Caicos last year. We had such a good time that we decided to go with the Sandals company again. The experience at Royal Plantation was awful, far below the experience last year in Turks and Caicos. Royal Plantation has a completely empty French restaurant that staff say is full every night, but it is not. They won't let you eat at the French restaurant unless you have a reservation. Royal Plantation only has a couple of nighttime restaurants, so your food options are limited, especially if you don't have a reservation at the French restaurant (unless you get bused over to Sandals Ochi). Staff won't let you pick your table at the French restaurant. Staff get upset when you ask to sit inside rather than on the windy humid terrace. They say the restaurant seating inside is booked, meanwhile there's not a single person eating inside the restaurant. It was very confusing. My husband and I laughed about how absurd it was several nights in a row. My husband would joke around with me about being able to "pull some strings" to get us into the completely empty French restaurant. My husband and I signed up for a $323 couples massage, which was mediocre at best. When we were checking out, they tried to charge $475 and said they gave us a "special technique" massage. When asked about the "special technique," we were told it's a lighter massage (even though both my husband and I requested deep tissue) and we would get a candle with the less expensive massage. I needed them to repeat what was said (so you're telling me with the less expensive massage package you get a deeper massage and an extra candle)... There were so many absurdities. I cannot list the all. The only good thing about Sandals Royal Plantation was a butler named Chadsworth. I will never ever return to Royal Plantation. I believe Sandals is a good all inclusive company, but Royal Plantation was a horrible experience and I do not recommend that anybody go here for vacation. I have been a lot of places and without a doubt Sandals Royal Plantation was the worst vacation I ever had.